The Turkish text is binding
This English version is a translation provided for convenience only. If there is any difference between the two, the Turkish text prevails.
Membership Agreement
Terms of membership and use of the service
Version: 1.2 · Last updated: October 6, 2026
1. Parties
This Membership Agreement (the "Agreement") is concluded between PUU FU CLOUDS GIDA VE TATLICILIK ANONİM ŞİRKETİ (the "Company"), which provides the service, and the user who becomes a member of the service (the "Member"). Company Address: Çengelköy Mah. Şehit Kader Sivri Sk. No: 4 İç Kapı No: 1 Üsküdar / İstanbul Email: info@puufu.com.tr Telephone: 0551 664 74 49 MERSIS No: 0733112608100001 Tax Office / Tax No: Üsküdar Vergi Dairesi / 7331126081
2. Subject of the Agreement
The subject of this Agreement is to determine the terms under which the Member may use the services offered on the "Puufu Universe" platform operated by the Company — currently the "PUUFU POP" tool (turning an uploaded selfie into a personalized Puufu character through artificial intelligence) — and the rights and obligations of the parties. Other tools and digital content that the Company adds to the platform in the future are also covered by this Agreement, unless stated otherwise on the relevant page.
3. Membership and Account
The Member accepts that the email address they provide at registration is correct and belongs to them, and that they are fully responsible for their password and account security. The Company cannot be held liable for damages arising from password sharing or unauthorized use of the account. To use the service, you must have reached the legal age of majority.
4. Member's Obligations and Use of Data
When using the service, the Member undertakes to upload only photos that show their own face (selfies) or that belong to people whose explicit consent they have obtained. Uploading photos of others (especially celebrities or third parties who have not consented) is prohibited, and all resulting legal liability belongs entirely to the Member. The Member knows that the original (source) photo they upload is not stored permanently by the Company and is kept only temporarily for the duration of the generation process and under the conditions stated in the KVKK Privacy Notice; that the image is sent to a third-party artificial intelligence service provider located abroad (Google Gemini) for processing, and that this transfer is based on the explicit consent obtained separately for each generation; and that only the final Puufu image created as a result of the generation will be stored in their own account.
5. Infrastructure Responsibility and System Abuse
If a copyrighted brand, logo or face belonging to third parties is imitated in the images the user generates, all resulting legal and criminal liability belongs entirely to the user. Our site serves only as a "generation tool". In addition, attacking our site's Node.js infrastructure or APIs with bots or scripts, trying to manipulate the system or trying to generate unlimited/unauthorized images is strictly prohibited. If such system abuse is detected, the user's account will be closed immediately without refund of the balances in it.
6. Pricing and Payment
Within the service, image generation works with a generation unit called "Komon" (粉文). 100 (one hundred) Komon is the right to generate one image. In return for the Komon packages they buy, the Member receives the stated amount of Komon. Payments made by credit card are carried out entirely through the infrastructure of iyzico, a licensed payment institution, and the Company does not store your credit card details in its own systems. Because it is an intangible service performed digitally and delivered to the user instantly, there is no statutory right of withdrawal or refund request for Komon that have been purchased and credited to the account. However, if image generation cannot be completed because of a technical system error, the amount of Komon you spent is automatically refunded to your user account by the system.
7. Intellectual Property and Right of Use (Licence)
The ownership rights in the infrastructure, software and design of the "Puufu Universe" platform, and in the "PUUFU POP" tool, the "Puufu" brand and the Puufu character concept, belong to the Company. However, all commercial (advertising, social media, product sales, etc.) and personal rights of use of the final images the user generates with the Komon they have purchased belong entirely to the member (the user). The Member may freely use the images they generate in any medium they wish.
8. Limitation of Liability
The Company provides the service "as is", within its technical means. The Company cannot be held liable for a temporary interruption of the service, access errors or the complete accuracy of the generated content caused by outages in third-party APIs (Google Gemini, iyzico, cloud providers, etc.), disruptions in internet infrastructure or planned maintenance.
9. Termination of the Agreement and Account Deletion
The Member may end their membership immediately at any time with the "Delete My Account" option in the platform settings. This action is irreversible; the account information and all generated images are permanently deleted. Remaining (unused) Komon are deleted and no refund is made. The Company has the right to terminate the Agreement unilaterally and close the account if the Member violates the rules of this Agreement.
10. Governing Law and Jurisdiction
Turkish Law applies to the resolution of any dispute arising from the application and interpretation of this Agreement, and the Istanbul (Anadolu) Courts and Enforcement Offices are competent. In disputes arising from consumer transactions, the Consumer Arbitration Committees and Consumer Courts are competent within the monetary limits prescribed by the legislation in force. The consumer's statutory right to apply is reserved.
11. Entry into Force
By completing registration, the Member declares that they have read and understood this Agreement with all its provisions and accepted it electronically, and that they have been informed about the processing of their personal data through the KVKK Privacy Notice. The Company reserves the right to make unilateral changes to the Agreement because of legal requirements or service changes.